👋 About UsAt The/Studio, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent.All roles at The/Studio are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection!We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!The RoleWe are looking for ambitious, creative, and highly driven Account Executives who are passionate about building a career in sales, and are determined to step up their game to cultivate long-lasting relationships with our customers. You’ll be working with our growing sales team to hit sales targets and build a network of entrepreneurs, improving their manufacturing capabilities through our products.Our ideal candidate is someone who has excellent communication skills and good command of the English language, is customer-centric and solution-oriented, and willing to go the extra mile to provide the best service to our customers. As an Account Executive, you’ll have the opportunity to drive results by executing sales strategies to provide the best customer experience. A majority of our leads are inbound, and your job will be to consult on projects with customers and help bring their designs to life.Ultimately, we are looking for a self-starter who can thrive in a fast paced start-up environment.What You'll Do:Cultivate new business connections by working on inbound leads - no prospecting required!Act as a liaison between the customers and our in-house Production teamProvide consultancy to customers to complete orders, and handle all issues and inquiries to ensure a smooth-sailing ordering processFollow up mainly through phone calls (inbound), emails, and messages as necessaryClose your pipeline and lead sales initiatives throughout the companyConsistently meet KPIs and sales targetsBuild relationship with customers and generate repeat salesAddress post-sales concerns of the customers through a ticketing systemFollow up with the tracking, progression and delivery of custom products to customers anywhere in the worldEnsure that the design edits are well-cascaded within the Graphic Design team to eliminate design errorsResponsible for updating daily reports and trackers to be submitted on a daily basisWhat We're Looking For:Passionate about building a career in sales and working in the apparel industry1 year sales experience, consultative selling experience, account management experience is a huge plusStrong written and verbal skills in English (C1 minimum)Great people skills to deal with customer concerns and inquiries, with a good sense of task prioritizationSolution-oriented and can think strategically to resolve customer concernsExperience in Hubspot, building sales cadences, and SaaS sales a plusExperience in manufacturing a plusAttention to detail and good customer-handling skillsSelf Starter. Proactive and can work with minimal supervisionAvailable to work US hours (PST)Remote-ready: owns a desktop/laptop with at least 8GB of RAM, a stable internet connection with at least 10 MBPS, and a quiet space to have customer meetingsWhat We OfferCompetitive compensation + uncapped commissionsCompetitive paid holiday scheduleFast-track internal promotion for advancing your careerTop notch company gearChatting with some of the biggest companies in the world every day to help them realize their designsFully remote working flexibilityFun working culture and opportunity to be part of a diverse and results-driven global team!Opportunity to grow and enhance your skills beyond your workIndependent Contractor roleWe want to help you grow - you will get personalized sales training not just for this role, but to help you with your future careerNo micromanagement - ever.💡The/Studio’s Company ValuesIntellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite rightSelf-motivated with a meaningful reason to deliver excellenceGood communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote teamRadical candor - Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicableOperates with a level of urgency - values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environmentNatural customer centricity - has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand themResults-driven - focuses on achieving and exceeding measurable objectives🔎 Our Typical Hiring ProcessSubmit an application. IMPORTANT: Please submit your resume/CV in EnglishInitial Chat with Global RecruiterHiring Manager InterviewAssessment/Case Study - if applicableFinal InterviewNote that every role is different, so the process may vary depending on the requirements of the role. Regardless of the result, we always inform candidates via email.At The/Studio, we know that our Company's strength lies in the diversity of our team. The/Studio is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.The/Studio is a fast-growing start-up on a mission to make manufacturing accessible to everyone. We connect businesses with the best factories, giving them easy access to reliable inventory and capability to easily design and manufacture inspiring products.