Microsoft 365 Engineer

Dananda Talent

  • Johannesburg, Gauteng
  • Permanent
  • Full-time
  • 10 days ago
Key Responsibilities Microsoft 365 Administration
  • Manage Microsoft 365 services: Exchange Online, Teams, SharePoint, OneDrive, and Intune.
  • Support user lifecycle management (account creation, license assignment, group membership).
  • Configure and maintain security policies, conditional access, and MFA in Entra ID (Azure AD).
  • Assist with hybrid environments (On-prem AD + Microsoft 365).
  • Troubleshoot mail flow, Teams collaboration, and SharePoint access issues.
Endpoint & IT Support
  • Provide 1st and 2nd level IT support for Windows, macOS, and mobile devices.
  • Manage Intune device compliance and application deployments.
  • Handle basic network troubleshooting (VPN, Wi-Fi, firewall rules).
  • Support hardware/software installation, updates, and troubleshooting.
  • Maintain IT asset inventory and assist with device provisioning.
Operations & Security
  • Monitor Microsoft 365 service health and incidents.
  • Ensure compliance with IT security policies.
  • Assist with backup, DLP, and retention policies.
  • Collaborate with vendors for escalated issues.
Skills & Qualifications
  • 1.52 years experience in Microsoft 365 administration and IT support.
  • Hands-on with Exchange Online, Teams, SharePoint, OneDrive, and Intune.
  • Knowledge of Active Directory / Entra ID (Azure AD).
  • Understanding of MFA, Conditional Access, and Data Protection.
  • Familiarity with Windows, macOS, and mobile troubleshooting.
  • Strong problem-solving and communication skills.
  • Ability to multitask and work independently in a fast-paced environment.
Preferred Certifications (Nice to Have):
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • Microsoft 365 Fundamentals (MS-900)
  • CompTIA A+ / Network+

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