Internal Sales

Vereeniging, Gauteng
Permanent
Full-time

28 days ago

1. Customer Relationship Management Build and maintain relationships with existing and prospective clients. Respond to customer inquiries via phone, email, or online platforms. Follow up on leads and quotations. 2. Sales Support Prepare and send quotes, proposals, and product information. Process sales orders and ensure timely delivery. Support the external sales team with admin and coordination tasks. 3. Product Knowledge & Recommendations Understand product features, pricing, and benefits. Advise customers on suitable products based on their needs. Stay up to date with new products and promotions. 4. Reporting & Data Management Maintain customer records and sales activity in CRM systems. Track and report on sales targets, KPIs, and customer feedback. Analyze customer purchasing trends to identify upselling opportunities. 5. Collaboration Coordinate with logistics, warehouse, and accounts departments to fulfill orders. Work closely with marketing for promotional campaigns or customer outreach
Matric 2-5 years experience in a sales / internal sales position Excellent communication skills Excellent telephone etiquette and listening skills. Proficient in Microsoft Office (especially Outlook, Excel, and Word).

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