Compliance Officer -Online Gambling/Gaming

Neo Brokers

  • Cape Town, Western Cape
  • Permanent
  • Full-time
  • 15 days ago
Key Responsibilities:Regulatory Compliance
  • Ensure full compliance with the National Gambling Act, provincial licensing authorities (e.g., Western Cape Gambling & Racing Board), and other applicable regulations.
  • Monitor legislative changes and interpret their impact on business operations.
  • Maintain updated licenses, and ensure adherence to license conditions and reporting timelines.
AML / KYC Compliance
  • Ensure compliance with FIC Act requirements, including risk-based customer due diligence (CDD), enhanced due diligence (EDD), and sanctions screening.
  • Review and approve suspicious transaction reports (STRs) and submit to the Financial Intelligence Centre (FIC) when required.
  • Oversee implementation of internal AML frameworks and transaction monitoring systems.
Responsible Gambling Oversight
  • Implement and monitor responsible gambling tools and procedures in line with SA law and best practices.
  • Handle self-exclusion processes and ensure customer-facing messaging is compliant.
  • Maintain RG training programs for customer-facing teams.
Policy & Procedure Management
  • Draft, maintain, and enforce internal compliance policies and standard operating procedures.
  • Conduct periodic compliance risk assessments and gap analyses.
  • Ensure all customer terms, promotions, and product communications are legally compliant.
Audits & Inspections
  • Prepare for and support regulatory audits, investigations, and reviews by local authorities.
  • Conduct internal audits and compliance reviews across departments.
Reporting & Record-Keeping
  • Maintain all regulatory filings, licenses, and compliance records in an organised and auditable format.
  • Provide monthly/quarterly reports to senior management on compliance risk and key metrics.
Training & Communication
  • Deliver regular compliance training to staff on AML, RG, and legal obligations.
  • Serve as a point of contact for compliance queries from internal departments and regulators.
Requirements:
  • Bachelor’s degree in Law, Risk, Business, or related field.
  • Minimum 3–5 years’ experience in compliance, preferably in gambling, financial services, or a similarly regulated environment.
  • In-depth knowledge of the National Gambling Act, FIC Act, and relevant provincial legislation.
  • Strong attention to detail, confidentiality, and ethical judgment.
  • Excellent communication, reporting, and interpersonal skills.
  • Proficient in MS Office and compliance software (e.g., SEON, ComplyAdvantage, etc.).
  • Excellent negotiation, communication, and relationship management skills.
  • Data-driven mindset with proficiency in Excel, Google Analytics, or similar tools.
  • Fluent in English; knowledge of local South African languages is an advantage
  • Familiarity with provincial licensing (e.g., Western Cape Gambling & Racing Board).
  • Experience in both mobile and desktop gaming environments.
  • Exposure to sportsbook and casino products.
Location: Century City- Cape Town
Department: Compliance
Reports To: Head of Department
Job Type: Full-Time -In office

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