Senior Team Leader/Administrator

Lmp Recruit

  • Cape Town, Western Cape
  • Permanent
  • Full-time
  • 23 days ago
Senior Team LeadIndustry: Medical InsuranceCape Town | R35,000 CTC | Full-timeAre you currently a Team Leader or Supervisor working in a highly regulated environment such as Call Centre / BPO /Financial Services & Insurance/ Telecom/ or Energy & Utilities and are ready for your next step?Our client is looking for a people and process-driven professional who can easily adapt and apply their experience of working in a highly regulated type of environment directly into this role.This role isnt about selling its about making the engine run smoothly behind the scenes through providing high-level administration and reporting, co-ordinating sales campaigns, providing sales support and manage aspects of compliance.Why this role?This is a well-defined role with processes already in place. Youll step into a structured environment with room to grow and lead. A great fit for someone whos hands-on, admin-focused, and thrives on getting things done right.What Youll Do:
  • Lead a small team (Sales Supervisor + Broker & Agent Support)
  • Keep processes tight and teams accountable
  • Manage existing processes / Implement new processes
  • Oversee compliance, administration, reporting, and CRM analysis
  • Ensure agent vetting, onboarding, and training meets FAIS, CPD, POPIA, FICA standards
  • Work directly with the Director to support operational delivery
  • Matric
  • 6+ years in administration/compliance in a regulated industry
  • Team leader or supervisor experience (call centre or BPO a plus)
  • Strong with Excel, Word, CRM systems & business writing
  • Highly organised, analytical, and clear communicator
✅ What You BringMatric
  • 6+ years in administration/compliance in a regulated industry
  • Team leader or supervisor experience (call centre or BPO a plus)
  • Strong with Excel, Word, CRM systems & business writing
  • Highly organised, analytical, and clear communicator

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