Hotel Front Office Manager

• Management of Reception staff

• Managing and overseeing the daily operations of the Front Office Department.

• Handling and resolving guest queries and complaints.

• Matric

• National Diploma in Hospitality Management or similar qualifications would be advantageous.

• 2 – 3 year’s experience in same role.

• Excellent planning and organisational skills.

• Time Management skills

• Great leadership skills

• Ability to meet deadlines

• Computer literacy is essential ( Word , Excel, outlook , PMS)

• Excellent communication skills, both verbal and written.

• Well groomed, presentable and professional manner.

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