Loss Adjusting Manager
- Sandton, Johannesburg
- Permanent
- Full-time
Exciting Opportunity: Lead as a Loss Adjusting Manager at a Leading Insurer!POSITION INFO:Lead as a Loss Adjusting Manager – Sandton or Cape TownA leading insurer is looking for an experienced Loss Adjusting Manager to lead a high-performing team in their claims and risk division. This is an excellent opportunity for a strategic leader with a strong background in construction or loss adjusting to drive operational excellence, manage vendor relationships, and ensure compliance. hr data-start="526" data-end="529" />Role OverviewThe Loss Adjusting Manager will oversee audits, over-mandate claim authorisations, valuations at risk, fraud detection, complaints handling, and contractor rate negotiations. The role ensures operational efficiency, technical quality, and regulatory compliance.Key ResponsibilitiesLead and mentor a team of loss adjusters (desktop, field, project)Support claims, underwriting, and complaints teams with technical inputDetect and manage fraud risks in collaboration with Group ForensicsOnboard and monitor service providers; manage vendor relationsResolve escalated client complaints and support Ombudsman mattersDrive continuous improvement and support transformation initiativesEnsure process efficiency, compliance, and business continuityMinimum RequirementsQualifications:Advanced Diploma or Degree in Construction or related fieldRelevant building/construction certificationsExperience:5+ years managing a team of loss adjusters5+ years in building assessment or construction roles5+ years in short-termMembership in professional bodies (SAIA, PIRB, IOPSA, etc.)Knowledge & Skills:Claims assessment, fraud detection, and risk managementVendor and performance managementInsurance policy interpretation and complianceStrategic planning, budgeting, change managementStrong leadership, decision-making, and communication skills
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