Client Service Administrator

Cape Town, Western Cape
Permanent
Full-time

25 days ago

Job Summary Hire Resolve's client who is in the Metering Industry is seeking a motivated and detail-oriented Client Service Administrator to join their team in the Western Cape. The successful candidate will be responsible for providing excellent customer service, managing client accounts, and assisting with utility management services.Responsibilities:

Manage client accounts and ensure prompt resolution of any issues or concerns
Serve as the main point of contact for clients and address any queries or requests in a timely manner
Coordinate with utility providers to ensure accurate billing and timely payment of invoices
Assist clients with setting up new utility services and upgrades as needed
Prepare and review reports related to utility consumption and cost savings for clients
Work with the operations team to implement energy-saving initiatives and improvements for clients
Maintain accurate records and documentation for all client interactions and transactions
Collaborate with other team members to ensure the smooth delivery of services to clients

Requirements:

Minimum of 2 years of experience in a client service or administrative role, in the metering industry
Excellent communication and interpersonal skills
Strong organizational and time-management abilities
Proficiency in Microsoft Office suite and data entry software
Knowledge of utility billing processes and regulations
Ability to work effectively both independently and as part of a team
Fully Bilingual in English and Afrikaans

Contact Hire Resolve for your next career-changing move.

Salary: negotiable.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Ashley Feldtmann at Hire Resolve or on LinkedIn

You can also visit the Hire Resolve website: or email us your CV:We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.Hire ResolveIT/ComputerRecruiterAboutSpecialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.

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