Change Manager

• Bachelor’s degree in IT, Business Administration, or related field.
• ITIL Foundation certification (ITIL Intermediate or Expert preferred).
• 5+ years of experience in IT Service Management, with at least 2 years in Change Management.
• Experience with ITSM tools (e.g., ServiceNow, BMC Remedy).
• Strong understanding and practice of Incident, Problem and Change Management process in a IT environments and service delivery models.

• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• High attention to detail and organizational skills.
• Ability to work under pressure and manage multiple priorities.
• Proactive mindset with a focus on continuous improvement.

ExecutivePlacements.com