Distribution Operations Manager - Cape TownFull job descriptionListing reference: 016246Listing status: OnlineApply by: 31 March 2024Position summaryIndustry: Pharmaceutical SectorJob category: Other: FMCG, Retail, Wholesale and Supply ChainLocation: RoodepoortContract: PermanentEE position: YesIntroductionResponsible primarily for the effective and efficient distribution management of Pharmaceutical stock and to maximize return on customer deliveries and deliver key distribution objectives in line with the overall business objectives.Job description Oversee warehouse operations.To effectively and efficiently manage the day-to-day distribution operations for the warehouse including inter alia operations, customers, people and processes.Cost management, including budgetary alignment and capital expenditure (CAPEX).Management of the Distribution customer interface; ensuring customer satisfaction and business growth.Responsible to ensure that security and loss control is in line with company guidelines & policies as well as managing pharmaceutical compliance as per regulations.Leads and manages all of the activities of the supervisors in the departments of Receiving, Put-Away, Picking, Packing, Shipping, and Inventory Control and holds direct reports for all day-to-day activities.Sets the standard for leadership in the warehouse and leads by example. Leads in a manner that is consistent with our organizational culture.Participates in the employment process and recommends candidates for employment. Trains, develops, and coaches staff.Promotes employee development, creative thinking, empowerment, and two-way communication.Is accountable for the management and productivity of staff within the functional area and the associated costs.Ensures that all policies and procedures are followed accurately and efficiently.Oversees administrative staff to ensure that an even flow of orders are released per the order picking schedule.Reviews all internal reports to measure and assess operational effectiveness, to ensure timely shipment of all orders and adherence to operational goals.Resolves problems that prevent a timely and efficient handling of inbound and outbound orders.Responsible for maintaining compliance with all regulatory and operational procedures.Conducts meetings with staff to review performance/results and perform operational training.Ensures that all department training needs are satisfied.Assists in preparing and maintaining SOP’s for Distribution Centre.Communicates with Facilities Department to ensure that preventative maintenance is completed on all stretch wrappers, forklifts, walkie-riders, palletizers, dock-doors/plates, scales, freezers, heaters, lights, material handling equipment and internal assets.Prepares a variety of reports, including Operational Updates for leadership, Gap Analysis and shares the information on an ongoing basis.Optimize stock levels, availability and management.Manage the transport cost related to the distribution function (internal & courier) SkillsCommunication skills (both verbal and written)Negotiation skillsCustomer relation skillsRelationship building skillsInterpersonal skills IT skills - knowledge of WMS and MS office KnowledgeRelevant business and commercial acumenKnowledge of all facets of supply chain management - including transport, warehousing, SHEQ, Risk, third part service management, owner driver schemes.Financial Management CompetenciesDeciding and Initiating ActionPlanning and OrganizingAnalyzingDelivering results and meeting customer expectationsEntrepreneurial and Commercial ThinkingCoping with pressure and setbacksCreating and innovating Minimum requirements Education and QualificationBusiness Degree or diploma EssentialKnowledge of operational safety and health requirementExperience managing transportation related cost and routing of vehiclesExperience related to stock management (ideally) in a third-party environmentExperience managing sizable teams of people and resourcesExperience with warehouse capacity management and product / people flow within warehouse environmentsPossess current knowledge of regulatory requirementsExperienceMinimum 5 years' experience within Warehouse/Operations/Retail environment WarehouseManagement of budgets EssentialPeople managementWarehouse management system
