
IT Operations Engineer (Contract) - Gauteng/Hybrid - ISB901684
- Midrand, Johannesburg
- Permanent
- Full-time
Work with cutting-edge VMware Workspace One and Microsoft Intune platforms
Multi-platform expertise with Azure, Zero Trust Framework, and endpoint management POSITION: Contract: 01 October 2025 31 December 2028 EXPERIENCE: University Degree/Diploma or 10 Years IT Experience COMMENCEMENT: 01 October 2025 LOCATION: Hybrid: Midrand/Menlyn/Rosslyn/Home Office rotation TEAM: Unified Endpoint Management (UEM) - Global Platform Development and Operations Qualifications/ExperienceUniversity degree/diploma in relevant field (computer science, engineering, sciences) or comparable qualification or 10 years IT experienceRequired Certifications:
- Microsoft 365 Certified: Endpoint Administrator Associate
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- Microsoft Certified: Azure Administrator Associate
- ITIL Foundation
- VMware Workspace One - Intermediate level (UEM & Access)
- Microsoft Intune - Advanced proficiency
- Operating Systems - Advanced knowledge in at least one platform (iOS, AOSP, Windows, MacOS, Linux)
- Cloud Technologies - Experience with Microsoft Azure, Amazon Web Services, Google Cloud Services
- Zero Trust Framework - Implementation and management experience
- Microsoft Technologies (Advanced):
- Active Directory - Directory services management
- Azure Active Directory (EntraID) - Cloud identity platform
- SCCM - System Center Configuration Manager
- GPO - Group Policy Object administration
- Scripting Languages - PowerShell, Bash (Intermediate level)
- Mobile Technologies (Basic to Intermediate):
- Apple and Android - Device enrollment processes
- App Notarization - Application security processes
- Infrastructure Troubleshooting - Network and integration issue resolution
- ITIL Processes - Incident, Change and Problem management
- Technical Documentation - Standard operating procedures creation and maintenance
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
- Technical Integration - Plan, document, define, and evaluate integration information for major systems and components
- Maintenance Planning - Verify, plan and action maintenance tasks with infrastructure teams
- Platform Documentation - Define and document technology platforms and dependencies for multiple environments (test/integration and production)
- Impact Monitoring - Understand and monitor dependencies between technical and network environments, continuously improving operational stability
- Automation Development - Work on automation of platform operations, troubleshooting and maintenance topics
- International Collaboration - Interact with global product teams, external providers, vendors and customers
- Security First - Treat security as a first-class citizen in all operations
- Stakeholder Engagement - Work closely with stakeholders and development teams to improve Endpoint Management platform stability and availability
- Integration Leadership - Collaborate with IT teams on new feature and component integration
- Change Management - Plan and execute maintenance and infrastructure lifecycle tasks
- Incident Resolution - Resolve incident tickets and analyze problem tickets