
Section Manager Instrumentation
- Orkney, North West
- Permanent
- Full-time
- Collectively manage and utilize the laboratory resources (people, IT, software &hardware and training) to ensure a sound operational infrastructure in the Instrumentation sections
- Through sound applications, ensure the required quality standards in the Geochem department is achieved.
- Manage customer complaints and claims through a systematic approach and with clear resolve within the required timelines
- Liaising with the clients regarding queries, concerns, and all relevant technical matters.
- Planning of resources and technical requirements for all major projects in the areas of accountability.
- Continuous improvement in the areas of responsibility to ensure that client and industry demands are met.
- Assist with Health & safety procedures and protocols and ensure that these are adopted and communicated to all laboratory employees.
- Method development and modification of existing services on demand and to continuously looking at broadening the company's scope of accreditation, this is to be done with the assistance and sign off, of the Technical Specialists.
- Cost control without compromising the quality of the services and products.
- Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity.
- Lead, coach and develop the operating team in the laboratory.
- Adhere to all quality and safety requirements of the SGS management system.
- Perform any other reasonable tasks as assigned by direct line manager.
- Responsible for all SANAS matters relating to the accreditation/compliance of the
- organization (as per responsibilities for Nominated Representative SANAS document
- R-03)
- Ensure that production targets are set and Managed on daily basis.
- Has the responsibility and authority to fulfill the role of Technical Manager as per ISO17025
- Adhere to all quality and safety requirements of the SGS management system.
- Responsible for the Reports that are generated detailing analytical results, and can include opinions and interpretations
- National Higher Diploma - Analytical Chemistry
- National Diploma - Analytical Chemistry
- Mastery in technical knowledge of analytical processes
- Able to work with technical and management staff
- Able to coordinate and motivate a team towards a common goal
- Energy to motivate a team to always deliver results
- Able to work independently and to coordinate several activities simultaneously
- Effective communication and interpersonal skills
- Has extensive knowledge of international standards and specifications used by the industry
- Is innovative with a systematic approach for problem solving
- Acts quickly and decisively; able to make tough calls
- Holds self and others accountable
- Works well under pressure.
- Challenges the status quo
- Fluent English