Sage 300 Cloud (Accpac) Consultant

Network Recruitment

  • Johannesburg, Gauteng
  • Permanent
  • Full-time
  • 10 hours ago
Requirements:
  • A minimum of 5 years of hands-on experience with Sage 300 (Accpac). Please note, experience with Sage 300 People does not apply to this role.
  • Proven experience in providing support and performing upgrades for Sage 300.
  • Demonstrated ability to work independently, manage your own workload, and investigate issues with minimal supervision.
  • Strong analytical and problem-solving skills, with meticulous attention to detail.
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
Highly Preferred:
  • Practical experience with integrated Sage CRM.
  • Hands-on experience with Technisoft Service Manager (TSM).
  • Experience with other common Sage 300C add-ons and third-party integrations.
Key Responsibilities:
As our Sage 300 Cloud Consultant, you will be responsible for:
  • Providing advanced technical support and troubleshooting for Sage 300 Cloud (Accpac) systems, resolving client issues efficiently and effectively.
  • Leading and executing Sage 300 version upgrade and data conversion projects from inception to completion.
  • Independently investigating complex software issues, identifying root causes, and implementing sustainable solutions.
  • Managing your own workload and priorities to meet project deadlines and client service level agreements (SLAs).
  • Configuring and customizing Sage 300 modules to meet specific clients' business needs.
  • Providing guidance and best practices to clients on how to best utilize their Sage 300 system.
  • Collaborating with the internal team to share knowledge and develop improved processes.
  • Creating and maintaining detailed documentation for client systems and procedures.

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