Lodge Manager for Bush/Beach Lodge

• Conservation or Wildlife Management degree is essential.
• At least 5 years' experience in a equivalent position in a similar 5* bush/beach Lodge
• FGASA Level 2 essential and completed Lead Trails with VPDA
• First Aid, ARH and PrDP and rifle proficiency/SAPS Competency Certificate
• CATHSSETA /DEAT/NDT Registered
• In land skippers license
• Excellent interpersonal skills.
• Well-developed problem-solving skills
• Strong leadership and delegation skills
• Computer literate and ability to manage stock and equipment.
• Hands on approach and ability to handle pressure.

• Maintenance measures- schedule maintenance, preventative measures, knowledge and experience in how to do daily maintenance.
• Proficient maintenance skills for overseeing property requirements such as vehicles, road maintenance, bush maintenance, solar systems, fences, dams, etc.
• Building, equipment, vehicle and garden maintenance
• Maintaining the reserve and the wildlife including preventing poaching
• Creating a guided experience for guests and curating their experience with regards to activities.
• Leading activities such as, drives, bushwalks, marine walks, kayaking, fishing, surfing, sandboarding
• Well spoken, takes initiative and leads by example for the team
• Hosting experience essential
• Strong organizational and planning skills
• Excellent communication skills in English - Both written and spoken.
• Checking guests in / out, highly sociable and confident when meeting new people and able to entertain
• Laundry room stock takes
• Staff / HR - management of all staff; monthly wages; recording of leave; oversee all departments; staff discipline. Proven record of managing staff effectively and empathetically
• Guest centric, eye for detail and extremely high standards of service.
• Ability to anticipate guest needs and facilitate the small touches to enhance the guest experience.
• Regular inspections to keep the lodge immaculate.
• Monthly reporting to the owner on work done at the lodge and any points of interest.
• Hands on- Guest relations, assistance in all aspects of the lodge
• Rooms division- Housekeeping and F&B departments are running at the standard required; events management; cost management
• Liaise with the non-resident owners, keeping them informed of all events on the reserve.
• Assist with the children's activity programme
• Sound employment history with contactable references
• Proficiency in Xhosa would be a bonus
• Of Sober habits- excellent past track record
• Stable employment history with contractable references.

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