Brand, Communications & Marketing Strategist
Tower Group South Africa (PTY) Ltd
- Durban, KwaZulu-Natal
- Permanent
- Full-time
- Develop and evolve the brand’s identity within the construction, retail and transportation industry, ensuring alignment with global guidelines and local market relevance.
- Identify market trends and customer insights to position the brand as a leader in innovation, sustainability, and reliability.
- Develop and execute comprehensive marketing strategies to drive overall brand awareness, lead generation, and customer engagement.
- Collaborate with internal teams (marketing, digital, product, sales, etc.) to align marketing initiatives with business objectives.
- Support other marketing teams with campaign ideas for product launches, seasonal promotions, roadshows, webinars, trade events and contractor engagement.
- Work closely with technical and sales teams to translate product USPs into benefits-driven messaging that resonates with all customer groups (engineers, architects, contractors and project managers, key accounts, automotive, etc.)
- Manage internal and external communications, including media relations, press releases, crisis comms, and executive messaging.
- Develop compelling, technically accurate content for marketing touch points (brochures, case studies, presentations, social media and websites)
- Support internal engagement initiatives, ensuring that employees are aligned with brand values and communications.
- Lead the digital strategy across platforms including website, email marketing, LinkedIn, Facebook, and YouTube.
- Manage content calendars, track engagement metrics, and continuously optimize strategies based on analytics and campaign performance, collaborating closely with divisional marketing teams for input and alignment.
- Oversee both the front-end and back-end management of the website, ensuring content is up to date, optimized for SEO, and effectively showcases key product ranges and solution areas.
- Act as the brand custodian working across all departments: sales, technical, logistics, and HR.
- Present campaign strategies, plans, and KPIs to Managing Direction and Target Market Managers as required.
- Degree in Marketing, Communications, or related field (BCom or Honours advantageous)
- 5+ years of experience in brand and marketing strategy
- An understanding of industry dynamics and the marketing of technical products
- Exceptional copywriting, campaign planning, and storytelling skills
- Knowledge of digital marketing tools, CRM, CMS, and analytics platforms
- Able to manage multiple projects, timelines, and stakeholders under tight deadlines
- Proactive, collaborative, and resourceful with very strong attention to detail