
Regional Branch Operations Logistics and Admin Manager
- Cape Town, Western Cape
- Permanent
- Full-time
- A Business Management / Business Admin / Logistics/Supply chain/Operations Management or related business degree or BTech, or relevant qualification (minimum requirement NQF7)
- Previous stock and logistics management experience essential.
- A detailed knowledge and experience of the business administration field is extremely important.
- Previous staff and administration management experience required.
- Good people skills and conflict resolution ability.
- The ability to demonstrate leadership skills, in a procedure driven environment.
- The ability to work under pressure and adhere to tight deadlines.
- The ability to lead and support the operations team in the smooth and efficient running of branch.
- At least 5 years experience minimum
- Experience in ideally a similar Medical Technology equipment, devices and/or consumables logistics and operational environment
- Strong managment supervisory skills or worked in a senior role supervising staff
- Some finance, budgeting and cost saving understanding
- have excellent English communication skills, both written and verbal
- organized, detail-oriented, and able to work within defined parameters
- be analytical and methodical in your approach to problems
- be motivated and results driven
- be able to act quickly and decisively
- have good IT skills
- have a good eye for detail
- Accpac (SAGE300) knowledge beneficial
- Warehouse Management System (Granite) knowledge Beneficial
- Monitoring vehicle tracking reports.
- Ensure that fleet vehicles are inspected and maintained.
- Managing current branch stockholdings.
- Responsible to ensure that warehouse processes are adhered to: from inter branch transfers, invoicing, delivering goods to clients and credit notes/goods returned.
- Resolving stock issues and overseeing internal stock transfers
- Stock management and maintenance of Warehouse Management System (Granite)
- Supervise 8 staff members, including invoicing, reception, warehouse, drivers and cleaning staff.
- Provide training, support, and guidance to enhance team efficiency and cohesiveness.
- Conduct bi-annual performance appraisals
- Manage staff leave applications
- Maintain discipline regarding timekeeping and leave management.
- Manage office operations and procedures
- Convey and monitor administrative tasks
- Manage branch expenses within budget
- Manage branch petty cash
- Manage ordering of office requirements
- Invoicing responsibilities
- Ensure adherence to established processes and procedures, identify and address performance and efficiency issues.
- Coordinate with other departments to ensure that operations are able to best support the sales and technical teams to achieve their budgets.
- Resolve customer queries and complaints or escalate to the relevant parties.
- Approve all branch expenses together with the Regional Sales Manager
- Manage branch petty cash.
- Manage ordering of office requirements.
- Responsible to work together with the Regional Sales Manager and Operations Director to prepare and monitor the annual expense budget and expenditure.