Internal Sales Representative – Building & Construction Solutions
Professional Recruitment Partners
- Upington, Northern Cape
- R10,000-12,000 per month
- Permanent
- Full-time
- Matric Certificate
- Computer Literacy is essential (MS Office)
- Minimum 3 internal sales experience is essential.
- Syspro experience is preferred
- Excellent interpersonal and communication skills
- Assist External Sales Representatives with the distribution of credit applications, quotations and administration.
- Capture Sales orders
- Follow-up on progress on orders
- Assist with Telesales
- Meet and improve annual budgets – an inherent requirement
- Client queries are responded to timeously.
- Deliveries are followed up on whenever necessary.
- Written (typed) quotations are provided to customers.
- Check material availability when quoting
- Assist to maintain customer pricelists and customer database
- Assist with credit applications and rep reports for the debtor’s department
- Assist with the resolution of customer complaints, requirements and progress reports
- Analyse customer feedback and service satisfaction and escalate for corrective measures
- Assist customer with technical info, brochure and installation procedures
- General admin / perform own filing
- Assist with additional tasks as requested by management from time to time
- Contribute to Brand Awareness
- Uphold the company’s code of ethics
- Ensure excellent customer service to clients