Our client, a trusted service partner to Samsung, is looking for a Parts Controller / Stock Controller to oversee and coordinate the inventory of spare parts for televisions, audio systems, and home appliances. This vital role supports seamless operations between the warehouse, technicians, and service centers in the Cape Town region.Key ResponsibilitiesReceive, store, and dispatch electronic and appliance spare partsMaintain accurate inventory records using Samsung’s system (e.g., GSPN or equivalent)Coordinate daily part deliveries and returns with field teams and service centersMonitor and manage stock levels to prevent shortages or excess stockProcess orders, transfers, warranty claims, and replacementsConduct cycle counts and full inventory audits to ensure accuracyCollaborate with technicians and service managers to forecast part demandEnsure compliance with safety and quality standards for all stored partsManage shipment documentation and liaise with couriers/logistics providersPrepare and submit inventory and usage reports to managementMinimum Requirements2+ years’ experience in parts or stock control (preferably in electronics or technical services)Familiarity with inventory systems – GSPN experience is a strong advantageStrong attention to detail and excellent organizational skillsEffective communication and coordination skillsAbility to work independently and collaboratively
