Graylink is a leading technology provider delivering innovative recruitment and talent software solutions to private corporate and public sector customers and we are growing! We are seeking a strategic, results-driven Key Account Manager to join our customer success team. In this role, you will manage a portfolio of medium to enterprise customers, focusing on driving retention, satisfaction, and account growth. You will partner closely with customers to ensure they realise maximum value from our solutions. This is a high-impact role that combines relationship management, strategic planning, and cross-functional collaboration.