Fruit and Veg Supervisor Supermarket

Cape Town, Western Cape
Permanent
Full-time

22 days ago
Apply easily

Our Client, a prominent retail group headquartered in the Western Cape. Since their establishment in 2012, they have been dedicated to providing exceptional services in the realm of Fast Moving Consumer Goods (FMCG). Operating in the emerging markets, they consider their customers as part of their extended family. Their commitment is grounded in the principle of delivering on their promises "we believe in doing exactly what we say we're going to do". Join them in their journey to create meaningful experiences for both their team members and valued customers.Our client is recruiting for an experienced Fruit and Veg Supervisor to join their team at their store in Gugulethu, Cape Town.Job Purpose:
To create and maintain a fully functioning, profitable Fruit and Veg Department and promote excellent customer service and communication, responsible for the full management of bakery department and staff.Responsibilities:

Meet customer needs with a smiling face and remember that the customer always comes first
Always make our customers know that they are important
Manage all customer questions and concerns
Ensure that Fruit and Veg staff adheres to all customer service requirements
Use customer suggestions and complaints to guarantee that the needs of the customers are being met
Increase customers and bulk customers numbers for the department
Planning the daily/ monthly operations of the Fruit and Veg Department
Receiving stock and ensure cutting, packing, and merchandising is up to the company's Policies and Procedures
Participate in the sales and marketing of the Bakery Department
Plan, organize and participate in promotional activities
Responsible for the general departmental costing
Keep wastage and shrinkage to a minimum
Scheduling of the staff, ensuring adherence to scheduling procedure
Induction and training of new staff members to the expected level
Ensure compliance of the staff daily duties planned
Address performance and personnel issues in a timely manner
Take responsibility to meet the performance targets as set by Senior Store Management
Adhere to company Rules and Regulations and Policies and Procedures and ensuring staff compliance there to
Always ensure departmental cleanliness and hygiene
Ensure that staff comply with the hygiene standards prescribed by the company
Ensure all security measures and procedures are always adhered to

Skills required:

Customer service orientated and a willingness to deal with people every day
Ability to create teamwork environment
Ability to identify and solve problems
Take initiative
Communication skills to train staff members and communicate problem areas
Accurate with figures
Interpersonal skills
Attention to detail - Accurate
Commitment to delivery and quality
Good people management skills
Be able to delegate effectively
Be able to operate independently and as part of a team
Good administration skill

Qualification:

Grade 12 (Matric)
1 to 2 years Fruit & Veg Department experience
5 Years Store Experience

Salary - Market relatedWorking Hours - Monday to Sunday (Shifts)Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number QW975XX6 subject heading or email body.Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed to maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful, and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email

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