
Sales Development Representative
- South Africa
- Permanent
- Full-time
Working Hours: US HoursAbout Pavago:Pavago is hiring a high-energy Sales Development Representative to drive event bookings and partnerships for our client, Aya House-a premier space for retreats, wellness events, and creative activations. In this role, you'll focus on outbound outreach, relationship-building, and closing deals with professionals, organizations, and changemakers. Success means consistently converting leads into confirmed rentals and long-term partnerships. If you're a natural connector, strong closer, and passionate about purposeful spaces, we want to hear from you.Responsibilities:
- Proactive Lead Outreach: Execute daily outbound campaigns-minimum 10 phone calls and 200 combined outreach touches (calls, emails, and texts)-to connect with prospects across wellness, creative, and corporate sectors in Michigan.
- Appointment Booking & Qualification: Set up qualified appointments and space tours using Perfect Venue and CRM systems. Identify and prioritize high-intent leads from cold outreach and inbound inquiries.
- Develop and Manage Partnerships: Build strong relationships with community leaders, organizations, and professionals to secure event bookings and long-term venue partnerships.
- Promote Venue Services: Present Aya House as a premium destination for retreats, wellness events, team offsites, brand activations, and creative pop-ups.
- Coordinate Client Engagement: Respond to rental inquiries, lead virtual or in-person tours, and provide expert consultation to guide clients through the booking process.
- Prepare Proposals and Close Deals: Create tailored rental proposals, quotes, and agreements that align with client needs and close bookings efficiently.
- Maximize Client Value: Upsell additional services and re-engage past clients to increase repeat bookings and deepen relationships.
- Maintain CRM and Reporting Accuracy: Track leads, communication, bookings, and commissions using provided tools to ensure data integrity and performance visibility.
- Ensure Exceptional Client Experience: Collaborate with internal teams to deliver seamless, high-quality service from initial inquiry through event execution.
- Client Follow-Up: Conduct timely follow-ups with clients through email, phone calls, and text messages to ensure continued engagement and move prospects through the booking process.
- Partnership-Driven Sales Expertise: Proven ability to generate and close venue sales through cold outreach, networking, and social media engagement across wellness, creative, and professional sectors.
- Consistent Booking Performance: Track record of converting leads into booked events or memberships, with a focus on hitting revenue goals and maintaining a strong deal flow.
- Client-Centered Communication: Excellent verbal and written skills with a service-first mindset, guiding clients through a smooth, high-touch rental experience from inquiry to event.
- Organized & Follow-Through Focused: Disciplined with follow-up, documentation, and CRM management to ensure no opportunity is lost and all activity is trackable and strategic.
- Digitally Fluent & Platform-Savvy: Comfortable using Google Workspace, Canva, Wix, Zoom, CRMs, and social platforms like LinkedIn, Instagram, and TikTok for outreach and engagement.
- Self-Motivated & Performance-Driven: Works independently with a high sense of ownership, consistently pushing for results while supporting the larger mission of connecting people to purpose.
- Sales Experience: Proven background in sales required; 3-5 years preferred. High performers with shorter experience may be considered.
- Excellent English & Communication: Top-tier verbal and written communication skills. Confident making calls and engaging prospects with clarity and charisma.
- Outgoing & Negotiation-Savvy: An extroverted personality, natural conversationalist, and strong negotiator who enjoys closing deals and building relationships.
- Client Service Excellence: Demonstrated ability to deliver 5-star customer experiences across interactions.
- Tech-Savvy & Adaptable: Comfortable learning and using digital tools, platforms, and systems independently.
- Highly Organized & Self-Motivated: Ability to manage multiple priorities, meet deadlines, and work autonomously.
- Proficiency in Google Workspace & Canva: Skilled in using Google Docs, Sheets, and Slides, with a working knowledge of Canva for basic design needs.
- CRM & Social Media Fluency: Experience with CRM platforms and confident use of LinkedIn, Instagram, TikTok, Facebook, and YouTube for outreach and engagement.
- Reliable Internet & Phone Access: Must have consistent access to high-speed internet and a dependable phone line for remote communication.
- Initial Phone Call: Engage in a brief conversation to understand your experience and suitability for the role.
- Video Interview: Delve deeper into your professional background and assess your skills in a 30-minute call.
- Final Interview: Have a comprehensive discussion with our client to ensure mutual alignment.
- Background Checks: Conduct swift verification of your references and past employment details.