Internal Sales Representative
- Western Cape
- Permanent
- Full-time
- Make the agreed number of calls to customers as assigned and instructed, both existing and new
- Generate leads by identifying potential new customers and making cold calls by telephone
- Demonstrate excellent customer service through follow-ups
- Co-ordinate sales efforts with relevant departments such as logistics, marketing and the entire sales team in order to achieve sales and profit targets
- Process and follow up on orders as necessary
- Closing the sale and providing customer support as required
- Monitor and review product range and communicate any new product developments to increase width and depth of distribution
- Drive and present promotions to customers
- Ability to comprehend and use sales data to analyze market potential
- Respond to inquiries and technical information requested
- Sell overstocks/aged stock.
- Communicate with Sales Manager regarding sales issues, objectives and competitor activity or opportunities gathered from customer feedback.
- Respond timeously to all correspondence and administrative deadlines.
- This is a full-time position ideal for someone with at least 5 - 10 years sales experience in internal sales and calling merchants, resellers, manufacturers and retail hardware merchants
- Telephone etiquette and communication skills must be very good
- Having an established and strong relationships with either of or all timber merchants, timber resellers, furniture manufacturers, Joiners and retail merchants in Cape Town and surrounds a advantageous
- Marketing and/or Sales tertiary qualification a plus. (advantageous)
- Must have working knowledge of Microsoft Office Suite (Word / Excel / PowerPoint / Outlook)
- Having working knowledge and experience with internal business systems like Microsoft Business Central advantageous
- Strong emphasis on executing plans to achieve and exceed customer budgets