Credit Control Administrator
CV Library
- Cape Town, Western Cape
- Permanent
- Full-time
- Manage and monitor customer accounts to ensure the timely collection of customer invoices
- Reconcile customer accounts and resolve any billing discrepancies or disputes
- Maintain accurate and up-to-date records of all accounts receivable transactions
- Collaborate with other departments to resolve collection queries
- Respond to customer enquiries related to billing and payments professionally and promptly
- Minimum 1 years’ experience in a collections department
- Self-motivates and directed
- Excellent oral and written communication
- Strong customer service skills
- Proficiency with accounting software (ideally MSD Finance and Operations) and Microsoft Office, particularly Excel
- Excellent attention to detail and organisation skills
- Ability to work independently and as part of a team