Qualified Technician Kia South Africa (Pty) Ltd - IMFRG Edenvale
- Gauteng
- Permanent
- Full-time
Specific Role Responsibilities
- Carry out diagnostic work and support mechanics as set out by the Foreman.
- Carry out fault diagnosis to aid and speed up vehicle servicing.
- Take steps to ensure servicing of vehicle remains within the targeted percentages of the manufacturers' time.
- Discuss matters with service advisors and customers as required and provide coherent explanations.
- Ensure standards are maintained with regards to vehicle care and safety whilst performing functions.
- Ensure vehicles are returned to the customer after service in a neat and clean condition.
- Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames.
- Admin functions:
- Complete forms and documentation included in the company's service routine.
- Draft and prepare any reports required.
- Mentor apprentices, sign off logbooks and evaluate their technical ability (if applicable)
- Ensure effective communication with team members and colleagues across departments, with customers and service providers.
- Participate in marketing campaigns when required for the furtherance of the business.
Qualifications and Experience
- Qualified Technician; minimum 3-5 years of experience after qualifying as a Technician is essential.
- KIA technician experience will be of advantage
- Relevant OEM product training - will be an advantage.
- Need excellent “fix right first time” track record.
- Competent at operating manufacturer diagnostic equipment/ computer in order to access information required to perform the role and complete duties associated with the role.
- Mechanical insight
- Problem solving and motor vehicle fault finding skills.
- Mental alertness
- Must have sound English communication and writing skills to accurately record findings and work on job cards.
- Meticulous
- Customer orientated
- Team player and Interpersonal competence
- Decision making and action orientated.
Skills and Personal Attributes
- Customer Service
- Fundamental problem solving capacity
- Occupational Health and Safety
- Product and/or service knowledge
- Research and Information Gathering
- Technical Ability
- Technical Learning
- Trust and Integrity