Technical Programme Manager

• Certificate in Associate Project Management (CAPM) – advantageous
• Project Management Professional (PMP)
• PRINCE 2 Foundation and Practitioner – advantageous
• Agile Certification – advantageous
• Project/Program Management: 7–10+ years in IT project management, with at least 3–5 years leading complex software modernization or transformation initiatives;
• 7–10+ years + experience in Infrastructure and Development projects both Waterfall and Agile
• 3 Experience in partnering with and influencing directors or executives and cross-functional stakeholders financial industry experience – advantageous
• Technical Knowledge: Strong understanding of cloud (Azure, AWS, GCP), API-driven architectures, microservices, DevSecOps, CI/CD, containerization (Docker/Kubernetes

• Focus on technology-driven projects (e.g., software development, infrastructure upgrades, cloud migrations)
• Have strong technical background (often in engineering, IT, or software development)
• Can understand and contribute to technical discussions
• Works closely with developers, engineers, and architects
• Often helps with technical scoping, solution design, and risk assessment
• May write or review technical documentation, specs, or architecture diagrams
• Translating business requirements into technical tasks
• Managing sprints, releases, and development cycles
• Coordinating with DevOps, QA, and engineering teams
• Manage delivery of a large-scale software modernization project (legacy to cloud migration)
• Drive planning, budgeting, scheduling, and resource allocation across multiple workstreams
• Establish and maintain program governance, steering committees, and stakeholder reporting
• Ensuring technical feasibility and scalability of solutions
• Collaborate with Enterprise and Solution Architects to align modernization roadmap with business and GT strategy
• Ensure technical teams adopt industry best practices (DevSecOps, CI/CD, containerization, API-first integration, automated testing)
• Oversee vendor performance and delivery
• Serve as the primary interface between GT, business units, operations, and external partners
• Translate business requirements into actionable technical deliverables
• Facilitate workshops, design sessions, and executive status updates
• Identify, track, and mitigate program risks, dependencies, and issues
• Ensure compliance with security, data privacy, and regulatory requirements
• Manage change control, release planning, and cut-over strategies
• Lead cross-functional project teams (vendor/developers, application managers, QA, operations support)
• Define RACI roles, responsibilities, and workflows across modernization streams
• Drive cultural change toward agile, product-centric, and continuous delivery mindsets
• Professionally liaise with project sponsors, project executive owners and Head: EPMO to drive the remediation/resolution of project escalations
• Work effectively and efficiently to achieve outcomes
• Verbal and/or written communication to provide the business with regular progress and feedback on projects that have been logged needs to be at an understandable level
• Verbal and/or written communication to a variety of stakeholders
• Appropriate Governance for programmes in line with AF standards and best practice
• Budget management
• Facilitation of all meetings, work session and engagements
• Work with multiple dimensions and complexities in programme at the same time
• Track programme benefits
• Ensure execution within programme scope, time, cost, and overall risk management
• Customer Service Orientation/Client Focus (Internal and External)
• Strong ability to Self-Management (Planning, Prioritising & Time Management
• Enable and drive change required to ensure programme overall success
• Ability to be Assertive (Includes willingness to challenge and confront)
• Programme management in a hybrid working environment
• Excellent organisational and monitoring skills with a strong focus on managing deadlines
• Programme administration and reporting
• Decision making and planning
• Make appropriate and timely decisions
• Resolve conflict within own team as well as with all External Stakeholders

• Modernization program milestones delivered on time, within budget, and to quality standards
• Reduction in legacy application complexity and cost
• Improved system performance, scalability, and security posture
• Enhanced developer productivity and adoption of modern practices
• Positive stakeholder, vendor and end-user feedback
• All aspects related to project management – ten knowledge areas of the PMBok i.e.
• o Scope management
• o Time management
• o Cost management
• o Quality management
• o Human resources
• o Integration management
• o Risk management
• o Procurement management
• o Communication management
• o Stakeholder management
• Monitoring and tracking the effective delivery of the programmes and / or projects assigned
• Ensuring that benefits and appropriate measurements are defined in Business Cases and are realised by tracking it against project deliverables
• Managing project closure and ensure post-implementation review meetings are held and formal handover to OPS is completed
• To draft, monitor and manage associated project risks
• To comply with the Alexander Forbes Project Delivery Framework
• Passing all certifications for training scheduled during the financial year
• Completing all E-Learning training as per the specified date
• Coaching project administrators that are assigned to any projects managed
• To identify business opportunities & introduce innovations that will significantly and positively impact the respective area / project / initiative
• To ensure that data for EPMO reporting for programmes and / or projects assigned is updated on a weekly basis
• To ensure that all stakeholders are kept up to date with regular progress including the updating of project dashboards
• To manage the formal change control process on all projects
• Managing costs within the approved budget allocations for all programmes and / or projects assigned
• Identifying any cost saving initiatives within the PMO finance
• Referral to Line Manager for approval
• o All staff related matters
• o All exceptions not consistently adhered too
• o Budget decisions
• o Strategic guidance
• o Any and all escalations
• o Personal development discussions
• o Career discussions
• o Issues that cannot be resolved internally
• o Policy and procedure related to the Project Delivery Framework (PDF)
• Functional ambassadorship
• Positive engagement in function and with all other internal and external stakeholders and colleagues

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