Our client, a reputable motor dealership based in George, is looking to appoint an experienced Service Advisor to join their aftersales team. This is a fantastic opportunity for a customer-focused individual who thrives in a high-paced dealership environment.Minimum Requirements:Grade 12Previous experience as a Service Advisor within a motor dealership (essential)Strong knowledge of vehicle servicing processesExcellent communication and interpersonal skillsProfessional, well-presented, and customer-orientedMust be computer literate and able to work with dealership softwareAbility to handle pressure and manage multiple bookings dailyValid driver's licenseKey Responsibilities:Greet customers and assess service needsOpen job cards and accurately record customer concernsSchedule bookings and liaise with the workshop teamProvide regular updates to customers regarding the progress of their vehiclesEnsure customer satisfaction throughout the service processUpsell additional products or services where appropriateFinalize invoices and follow up on outstanding paymentsMaintain accurate records and adhere to internal service protocols
