Retentions Consultant

King Price Group

  • Pretoria, Gauteng
  • Permanent
  • Full-time
  • 5 days ago
Weve got a position available for a retentions consultantCompany: King PricePurpose of position:Communicating with clients and managing relationships in order to increase loyalty and retain their business.Responsibilities:
  • Handling difficult client calls
  • Retaining clients as part of the King Price royal family
  • Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance with the companys quality and performance standards
  • All dealings with clients must be in alignment with the company culture and values
Requirements:
  • Matric or matric equivalent (essential)
  • Previous retentions experience (beneficial)
Skills and Attributes:
  • Sales and client service oriented
  • Attention to detail and quality oriented
  • Deadline and results oriented
  • Ability to take initiative
  • Enthusiastic and passionate about the job and the company
  • Organised, punctual and excellent time management skills
  • Teamwork and collaboration
  • Good judgment and problem-solving skills
  • Adaptable and resilient
  • Honesty and integrity
  • Good interpersonal and communication skills
  • Negotiation skills
  • Administration skills
Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.

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