Position Summary - Liaise with corporate store customers while ensuring compliance to local and corporate guidelines and policies. - Ensure that the shop's presentation and customer service meets the company image at all times - Achieve sales goals established by the business on a monthly and yearly basis. Ensure these goals are met by ensuring exceptional customer service, generating sales, building long-term customer relationships and by developing external corporate relationships - Ensuring the Corporate Store grows and develops according to the company's objectives - Ensure inventory levels maintained for strong sales, inventory managed in terms of requirements, unpacking and batch control Key Roles & Responsibilities - Customer Service and sales. - Assist in management of stock variety and stock levels available for sale. - Basic Product knowledge - Keep abreast of company policies and changes - Handle product queries from customers - Communicate with Store Supervisor on all business related issues. - Assist in day to day operations of the store - Assist in the reconciliation of the daily banking. - Assist in the maintenance, monitor regularly review, adjust and follow up on: - Stock orders to ensure a continued supply of saleable stock - Expired stock to be removed from shelves. - Receipting stock onto the system upon arrival. - Check documentation to make sure stock received corresponds with DC invoice. If not, discrepancies should be brought to the attention of DC manager. - Check that all new stock is reflected on Retail Pro. - Stock to be neatly and uniformly priced with the dual pricing method before moving stock to shop shelves. - Documentation to be filed timeously. - Ensure shop shelves are properly stocked and presentable at all times. - Ensure shop is clean and neat at all times. - Propose specials and events to enhance shop sales. - Adhere to House rules of Specific shop. - Sign an attendance register - Review, recommend and implement system improvements in conjunction with the store supervisor - Ensure all business activities conducted comply with legal and ethical standards Qualifications Requirements - Matric - Beauty Certificate or similar preferred - Retail Cosmetics Experience - Ability to work retail hours - Ability to work in a fast paced environment. - Computer literate - MS Office (Word, Excel, Outlook, PowerPoint) - Understanding of customer services - General accounting understanding Job: Retail - Store Primary Location: Europe, Middle East, Africa-ZA-GP-Johannesburg Job Type: Standard Schedule: Part-time Shift: Variable Job Number: 244568
