
Project Manager
- Durban, KwaZulu-Natal
- Permanent
- Full-time
- Work collaboratively with clients to ensure seamless and successful project and product outcomes
- Coordinate work across client brands, ensuring effective distribution of data insights throughout the client's ecosystem
- Facilitate interagency coordination as required for project success
- Contribute to account growth as part of a cohesive team
- Manage projects end-to-end with clear, regular communication on milestones, targets, goals, and deadlines
- Plan digital projects from initial stages through final delivery
- Serve as the primary client contact throughout project lifecycles
- Continuously evaluate working methods and processes to recommend improvements
- Review project resources and provide capacity analysis relative to project demands
- Ensure compliance with Service Level Agreements across all parties involved
- Oversee project financial budgets, communicating cost implications, budget changes, and spending adjustments to stakeholders
- Work across digital products and social media services
- Exceptional client engagement abilities with proven skills in organising, influencing, and building strong client relationships
- Superior project management expertise to function as a product owner working directly with clients
- Demonstrated ability to successfully initiate, plan, execute, monitor, and close projects while collaborating with stakeholders
- Capability to develop and implement effective processes for data gathering and storage
- Strong meeting facilitation skills using established project methodologies for kick-off, discovery, and other project stages
- Excellent communication skills tailored to different audiences
- Team leadership experience with the ability to manage and mentor junior team members
- Comprehensive understanding of all relevant products and services and how to leverage this knowledge for account advantage
- Experience integrating with client-side teams while maintaining high-quality agency service standards
- Proficiency in Microsoft Office and related software applications
- Experience in the FMCG (Fast-Moving Consumer Goods) sector preferred
- The ideal candidate will demonstrate the ability to organise and influence clients/brand teams while building effective working relationships proactively. You'll take ownership of projects while ensuring clear communication, adherence to deadlines, and delivery of exceptional results that meet or exceed client expectations.