Food and Beverage Manager - Cape TownFull job descriptionAbout the roleWe are seeking a dynamic junior-to-mid level Food & Beverage Manager to oversee the dining operations at our Aparthotel. The ideal candidate will have a passion for hospitality, exceptional leadership skills, and a proven track record of leading a food and beverage team. This role requires a hands-on approach to ensure the highest standards of service, quality, and guest satisfaction.You'd be an excellent fit for this role if you have:Proven experience in a similar role within the hospitality industry, preferably in a reputable hotel setting.Looking for a new challenge in an exciting and growing Aparthotel industry.Strong leadership and management skills, with the ability to motivate and inspire a diverse team.Excellent communication and interpersonal abilities, with a customer-focused mindset.In-depth knowledge of food and beverage operations, including menu planning, cost control, and health regulations.Ability to thrive in a fast-paced environment and handle multiple priorities effectively.Flexible schedule, including weekends and holidays, as needed.A bachelor's degree or certification in hospitality management or a related field is preferred.Your roles and responsibilities:1. Leadership and Management: Provide leadership and direction to the kitchen and bar staff, fostering a positive and collaborative work environment.Set clear expectations and performance goals for the team, and ensure they are met consistently.Conduct regular training sessions to enhance staff skills and knowledge.Effectively manage staffing levels, schedules, and payroll to optimise operational efficiency.2. Menu Planning and Execution: Collaborate with the chefs and management to develop innovative and appealing breakfast, lunch and dinner menus that cater to the preferences of our guests.Ensure that all dishes are prepared and presented according to the highest culinary standards.Monitor food costs and inventory levels, and implement cost-saving measures without compromising quality.3. Guest ExperienceMaintain a strong focus on guest satisfaction by interacting with guests, addressing feedback, and resolving any issues promptly and professionally.Implement strategies to enhance the dining experience, such as special promotions, themed events, and menu enhancements.Monitor online reviews and ratings, and take proactive steps to maintain positive sentiment.4. Health and Safety ComplianceEnsure compliance with all health, safety, and sanitation regulations, including food handling procedures and cleanliness standards.Conduct regular inspections of the kitchen and dining areas to identify and address any potential hazards or violations.Implement corrective actions and training programs as needed to maintain a safe and hygienic environment.5. Budgeting and Financial ManagementAssist in the development of annual budgets and financial forecasts for the food and beverage department.Monitor revenue and expenses closely, and take proactive measures to control costs and maximise profitability.Identify opportunities for revenue growth and operational efficiency improvements.What We Offer:A competitive salary package tailored to your experience and expertise.A dynamic workplace where your contributions drive real change.Opportunities to unlock your potential for career advancementVibrant and inclusive company culture, prioritising the well-being of every team member.Enjoy perks like “Friends & Family” nightly rates at all Totalstay properties, wellness initiatives and our very own reward and recognition programme.Thrive in an environment that values innovation, collaboration, and personal growth.Join a supportive team committed to your success, professionally and personally.Be part of a company that celebrates diversity and empowers its employees to reach new heights.About TotalstayTotalstay is creating a better way for travellers to stay. We combine the best-practice of top hotels, with the flexibility and freedom of DIY travel. Everything a traveller wants from a hotel combined with everything they love about a home. We offer the essential services a traveller expects from a hotel together with the freedom, space and individuality of a home. It's the best of both worlds. And it's the best way to travel. With a private collection of fully managed, hotel-grade vacation rentals in Cape Town including boutique hotels, aparthotels, villas & serviced apartments, we aim to ensure that a guest's stay is as memorable as possible, from start to finish.
