Marketing Assistant

Stellenbosch, Western Cape
Permanent
Full-time

29 days ago

Stellenbosch – A prestigious wine estate in the Cape Winelands is looking to appoint a well-organised, service-oriented Marketing Assistant to provide support to its dynamic Marketing Team. This is an excellent opportunity for someone with a passion for hospitality who thrives in a refined, fast-paced environment and takes pride in contributing to exceptional guest experiences.Purpose of the Role: This role supports the Marketing Department with day-to-day coordination of campaigns, events, digital content, and client engagement. It also includes front-facing duties within various outlets of the establishment.Key Responsibilities Include but Are Not Limited ToCampaign & Marketing Support

Coordinate elements of digital and print campaigns
Assist with research and reporting on marketing performance
Liaise with media, influencers, and suppliers
Manage requests for design and promotional content
Keep marketing databases and cloud folders up to date

E-Commerce & Wine Club Assistance

Facilitate online orders, invoicing, and deliveries
Ensure product listings are accurate and current
Maintain customer records and assist with reporting
Support Wine Club engagement and communication

Client-Facing Activities & Events

Help prepare and host wine tastings and marketing events
Provide warm, professional client service across all platforms
Handle queries and build rapport with new and existing clients
Assist with Gallery & Boutique Operations

Oversee day-to-day activities and maintain neat storage areas
Assist with product and visitor-related enquiries

Online Presence

Maintain listings and respond to reviews on key platforms
Assist with seasonal promotions and media collaboration

Criteria

Matric; a relevant marketing qualification will be an advantage
Prior experience in a similar support role, ideally within hospitality or wine
Highly organised with strong time-management skills
Energetic, proactive, and able to take initiative
Excellent written and verbal communication skills
Meticulous attention to detail and accuracy
Able to manage multiple tasks and meet deadlines under pressure
Confident working both independently and as part of a team
Customer-focused with a friendly, professional demeanour
Comfortable engaging with clients and building positive relationships
Proficient in Excel; familiarity with digital marketing tools and content creation platforms is advantageous
Interest in food, wine, and luxury hospitality is beneficial
Valid driver’s license required

Helderberg Personnel

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