Business Application Specialist

• Monitor, log, investigate, and resolve application issues-on Windows, Linux, cloud, or on-prem environments.
• Support transactional business applications in a 24×7 or shift-based environment; conduct routine maintenance, upgrades, and deployments.
• Liaise with users and clients during incident resolution; prepare clear written and verbal reports on investigations and outcomes.
• Track root causes of recurring issues and document patches or improvements; help refine processes and escalation pathways.

• Relevant tertiary qualifications (e.g. Diploma or Degree in IT or related field).
• 2-5 years of hands-on experience with business or POS application support in production environments.

• Competent in SQL querying, log analysis, incident/change/problem management discipline.
• MS Office familiarity (Excel, PowerPoint), plus some scripting knowledge (batch/Linux). Expertise with NCR POS or AS@R software is often advantageous.
• Familiarity with Linux and Windows administration, & cloud platforms like AWS or Oracle.

• Strong customer focus, problem-solving mindset, and ability to work under pressure.
• Flexibility across shifts, collaboration, and ability to take ownership of incidents through to resolution.

• Johannesburg

• Hybrid

• Permanent

• Senior

Paracon