
Wealth Manager Assistant
- Cape Town, Western Cape
- Permanent
- Full-time
- Provide excellent client service through effective communication (verbal, written and in-person client interactions)
- Provide client centric administrative support to the Financial / Investment Advisors within the team, including handling of follow-up correspondence with clients, beneficiaries and third-party providers
- Collation of all necessary documentation relating to administration of investment instructions, payments and client accounting, preparation and capturing of same on internal systems
- Accountable for electronic and hard copy filing relating to investment administration; and advisory record keeping as stipulated by FAIS and FICA, and ensuring that all investment and payment instructions are compliant
- Attend to and resolve all queries directly with clients, building relationships and understanding their service requirements
- Maintenance of Client Relationship Management System
- Collation of all client monthly and quarterly reporting
- General secretarial support: typing, filing, etc. of client correspondence
- Preparation, collation and distribution of Quarter end statements
- Reception responsibilities, diary management and travel arrangements
- Liaison with service providers on various platforms (including Ninety One, Glacier, Discovery, Investec Wealth and Investments)
- Role is ideally suited to applicants with previous Wealth Management administrative experience specifically dealing with investment administration instructions and follow-ups, with a minimum of 3-5 years’ proven track record experience in this area
- Previous unit trust knowledge, and investment/ life/ offshore experience will be an advantage
- Mathematics or accounting at matric level
- Bookkeeping diploma an advantage
- MS Office suite and Excel at an intermediate level
- Typing speed: 50+ wpm
- Ability to work independently, attention to detail and excellent organizational skills, including problem solving and initiative