Technical Service Technician

• Perform sanitization of draught beer and fountain dispensing equipment at various outlets.
• Conduct preventative maintenance and general upkeep to ensure high-quality standards and reduce downtime.
• Attend to call-outs and complete repairs within SLA requirements.

• Install, repair, and maintain draught beer and fountain dispensing equipment.
• Ensure all installations meet company and safety standards.

• Manage car stock to minimize variances and ensure availability of necessary materials.
• Submit stock orders promptly and complete documentation for stock returns and transfers.
• Accurately complete job cards for each outlet visit and update outlet records as required.
• Conduct weekly vehicle inspections and submit reports.

• Deliver glassware to customers as per requirements.
• Establish and maintain positive relationships with customers.
• Maintain professional conduct, punctuality, and good attendance for scheduled call cycles.

• Relevant Qualifications.
• Technical experience i.e. refrigeration/electrical/mechanical.
• Valid Driver’s License.
• 2-4 years of experience
• Customer service experience.
• Excellent understanding of draught beer and dispensing equipment.
• Strong mechanical and electrical problem-solving skills.

Staff Solutions