Claims Specialist

South Africa
Contract
Full-time

21 days ago

Position : Claims SpecialistWork Hours (Client) : 8am - 5pm EST | Mon - FriPay Range : $1000 - $1500 USD/month (varies based on skill set and experience level)Location of Search : South AfricaWork Location : REMOTEType of Contract : Independent ContractorCompany/Client Overview:In 2016, the foundation of The company was laid with a deep commitment to integrity in Frederick, Maryland. Driven by a need to maintain ethical standards that had become challenging under a former employer, three brothers, along with passionate locals, decided to create a company that embodied their values. This unity of purpose and dedication to doing things right led to the establishment of the company.Operating from our current office at 930 North East Street in downtown Frederick, we continue to uphold the principles that inspired our founding. The company was born from a desire to transform the construction industry through high standards of quality and an unwavering commitment to customer satisfaction, making a positive impact on every project and community we engage with.Duties and Responsibilities:We are looking for a Claims Administrator who thrives on the phone and isn’t afraid to take initiative. This role is primarily focused on outbound calling, speaking with homeowners and insurance companies to gather or relay information related to claims. If you have experience in collections, call centers, or high-pressure sales, and can handle a fast-paced environment with confidence and professionalism, we want to hear from you.

Make a high volume of outbound calls daily to homeowners and insurance representatives
Follow scripts and procedures to guide conversations and collect necessary details
Document call outcomes and relevant notes in internal systems
Maintain professionalism and control during all interactions
Assist with basic claim updates and coordination as needed
Meet daily and weekly call performance targets

Minimum Requirements:Language requirement: Excellent English Communication Skills (accents are totally fine as long as they speak clearly and can be easily understood.)Experience: 3+ years of related experience

Prior experience in collections, debt recovery, or homeowner-focused outreach via phone call
Strong communication skills with clear English (accents welcome if easily understood)
Comfortable with high-volume call environments
Bold, confident personality – must be comfortable owning conversations
Able to work with call-tracking expectations
Detail-oriented and tech-savvy
Reliable internet connection and good phone etiquette

Somewhere

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