
Sales Supervisor (EE) (Nelson Mandela Bay)
- Nelson Mandela Bay, Eastern Cape
- Permanent
- Full-time
- National events.
- Feedback and suggested improvements.
- Attendance, experience and follow up.
- Campus Level - Identify new and emerging markets / Competitor and SWOT analysis (Price, Service offerings, Local competitors).
- Corporate Marketing - new local markets.
- Fulfil the role of a Higher Education Consultant.
- Budget Management.
- Operational planning - plans, objectives, priorities, schedules, projects.
- Operational implementation and execution monitoring - control, corrective action.
- Problem solving and decision quality, including escalations, queries and complaints.
- Resource and capacity management (people, equipment, assignment and re-allocation of resources between teams; workload and workflow monitoring between teams).
- Talent acquisition and onboarding.
- Individual performance - role clarity and objectives; reviews; feedback; corrective actions.
- Skill levels - training & development / coaching & mentoring.
- Culture and climate (motivation; energy; retention; support; communication and information sharing; engagement; discipline; recognition; empowered; care).
- Internal and external stakeholder engagement and management / collaboration.
- Undergraduate qualification in Marketing or Commerce.
- At least 3 years experience as a Sales or Marketing Manager.
- Track record of managing Sales teams of at least five Sales team members.
- Sound knowledge of Sales processes.
- Customer centric approach.
- Skilled in dealing with irate customers.
- Good understanding of Marketing essentials.
- Skilled in techniques on how to motivate Sales teams.
- Managing teams remotely.
- Will have to travel extensively between campuses.
- Own transport and valid Drivers License.
- Will be expected to work over weekends and evenings from time to time.
- Higher Education industry will be advantageous.
- Initiative and responsibility.
- People leadership and development.
- Relations and networking.
- Effective communication (verbal and written).
- Analysis and judgment / problem solving.
- Innovation and change.
- Systematic approach (planning and organising).
- Steadiness (emotional tenacity).
- Business development and bottom-line focus.
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