Sportsbook Fraud & Risk Manager
Profession Hub
- Johannesburg, Gauteng
- Permanent
- Full-time
- Management, training, performance & structure of multiple fraud & risk teams across all platforms. Coverage includes Sports & Casino brands in regulated markets.
- Reporting and presenting monthly Fraud Financials to Senior Management
- Managing the Sports Fraud & Risk Team, which is responsible for risk mitigation across the Sportsbook in all markets.
- Bonus abuse management across all products utilizing data models to action emerging trends.
- Internal escalations to MLRO with regards to suspicious event reports/persons of interest or PEPs.
- Ensuring all Gateways and Web wallets are correctly screened by the Risk rules engine.
- Fraud Detection through analysis of financial transactions and data to identify and investigate potentially fraudulent activity.
- Risk Assessment: Evaluate and assess changes to products, channels, and processes from a fraud prevention perspective.
- Monitor clients at an operational level and process to proactively detect possible fraudulent activity.
- Conduct investigations when fraudulent activity is detected and resolve confirmed cases.
- Ensure all operations comply with anti-money laundering (AML) and responsible gaming practices against statutory and regulatory standards defined by the National Gaming Board.
- Keep abreast of software, trends and business practices in the fraud environment and supervise the fraud process SLAs to ensure that breaches are kept at a minimum.
- Amending/updating Internal policies and procedures surrounding Responsible gaming and anti-money laundering.
- Identification of suspicious activity using the fraud monitoring tool, all reports, dashboards and other systems.
- Formulate and implement rigorous risk management processes aligned with industry best practices.
- Utilize advanced metrics and reporting tools to analyze betting behaviours and strategically determine future expected value.
- Preparation of Internal Audits which are carried out by 3rd party Vendors or Gaming Board with Risk and MLRO assessments.
- Monitoring site for suspicious activity and fraudulent transactions and signs of promotion/abuse, passing of funds and other prohibited acts.
- Design, implement, and continuously improve risk management strategies to identify, assess, and mitigate potential threats to online casinos & sportsbooks.
- Conduct regular risk assessments to evaluate the effectiveness of existing risk management protocols.
- Develop and maintain a comprehensive understanding of the latest fraud techniques and emerging threats in the online gaming industry.
- Proactively profiling customers based on suspicious wagering behaviour.
- Conduct investigations on customers' betting behaviour and detect link connections between them.
- Bachelor's Degree in Auditing or Risk Management
- Minimum of 5 years' experience in Sportsbook Fraud and Risk Management.
- Experience in managing a team.
- This role is crucial for the integrity and financial health of a sportsbook, requiring a balance of technical skills and managerial expertise.
- Skills in analysis, problem-solving, and knowledge of regulatory requirements are crucial for this role.
- Experience in Deposit and Withdrawal processing, preferably in the online gaming or sports betting industry.
- Knowledge of potential fraud concerns related to e-commerce.
- Track record of identifying, foreseeing and controlling the risks associated with negligence, liabilities and misconduct/maladministration.
- Understanding of Sports Risk Management and Integrity.
- Strong understanding of payment systems, AML, EDD regulations, and KYC procedures within the iGaming industry.
- Excellent analytical and problem-solving skills.
- Proficient in MS Office and payment processing software.
- Strong communication and interpersonal skills.
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