
Head of Digital Strategy
- Johannesburg, Gauteng
- Permanent
- Full-time
- Proven experience leading digital strategy, with a strong track record of successful campaign and platform development.
- Extensive experience in leading CRM strategy, demonstrating an understanding of customer lifecycle management and loyalty programs.
- Demonstrated ability to lead and mentor a high-performing strategy team.
- Minimum of 5 years of managerial experience within a digital agency or similar environment.
- Deep understanding of the digital landscape, including emerging technologies, platforms, and consumer behaviours.
- Exceptional communication, presentation, and interpersonal skills.
- Develop and oversee comprehensive digital strategies that align with client business objectives and market trends.
- Lead the development and implementation of CRM strategies, focusing on customer loyalty and engagement across various touchpoints.
- Drive content strategy initiatives, ensuring compelling and effective storytelling across digital platforms.
- Provide strategic leadership and guidance to the strategy team, fostering a culture of innovation and excellence.
- Collaborate with cross-functional teams (Creative, Development, Data, SEO, Design) to ensure integrated and effective client solutions.
- Present strategic recommendations and insights to clients, articulating rationale and business value with clarity and confidence.
- You will lead agency/client brainstorms & workshops to determine KPIs, strategic direction and set ways of working to maintain client relationships
- Drive integration, with weighting on digital platforms
- Scope, plan & manage the strategy process on briefs
- Manage & mentor strategy team members
- Work with other disciplines (Creative, Development, Data, SEO, Design) to ensure cohesive team integration, and alignment with broader business objectives
- Be a champion for innovation on every project you touch
- Play an active role in campaign planning
- Drive real-time optimisation of the digital work in partnership with creative and data
- Participate in pitches for new business
- Define the direction for overall campaigns
- Manage multiple projects simultaneously
- Compile presentations for clients/figure out new ways of selling
- Attend client briefings & presentations
- Demonstrate thought leadership by keeping updated on industry trends
- Location in Johannesburg
- 3:2 hybrid working environment
- Local and global client portfolio