
Houseman
- Knysna, Western Cape
- Permanent
- Full-time
- Matric (advantageous)
- Experience in the same or similar position in a luxury hotel (advantageous)
- Maintain public areas around property, cleaning of the pool, rooms, bathrooms and storerooms
- Perform general maintenance as needed
- Carry linens, towels, toilet items, and cleaning supplies.
- Keep storage areas well-stocked, clean, and tidy.
- Maintain hygiene standards and cleanliness of work areas, hotel premises and operating equipment
- Maintain the cleanliness in the garden by sweeping trash and extracting dead plants.
- Record and report maintenance issues
- Follow up whether maintenance issues reported, had been resolved
- Follow procedure for the use of chemicals and cleaning equipment to prevent damage
- Assist with guest requests in order to ensure the greatest comfort and ease during their stay
- Ensure guest requests are communicated to Management
- Ensure all guest complaints and feedback is communicated to the Management
- Respect guest requests for privacy, and keep Management informed on guest room status
- Report any damaged and/or lost items
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