Cashier Development Trainer - Cape Town

Dis-Chem Pharmacies

  • Western Cape
  • Permanent
  • Full-time
  • 8 hours ago
Dis-Chem Pharmacies in Midrand has an opportunity available for a Cashier Development Trainer to join the Cape Town Head Office team. The main purpose of this role will be to facilitate and conduct the training activities of Point-of-Sale employees. Provide support to the Dis-Chem stores regarding POS queries, information on changes and any updates.Minimum Requirements…Essential:
  • Grade 12 / Matric
  • Certificate in Facilitation
  • 2 - 3 years training/facilitation experience within the retail industry
Advantageous:
  • 1 - 2 years working experience as a Cashier
  • Tertiary Qualification in Education, Training and Development (Moderator, Assessment and Facilitation)
  • Cashier operations, Retail Systems background, and SAP knowledge
Job Specification…
  • Ensure point of sale employees receive ongoing training and coaching in line with the business requirements.
  • Conduct training need analysis for POS when required to establish gaps that diminish productivity.
  • Demonstrate the use of equipment including, operating computer equipment and leading group discussions
  • Conduct assessments of training
  • Evaluate the effectiveness of training programs, using surveys, questionnaire, interviews, and observation, in order to plan future courses or to amend existing ones.
  • Support Team leader with Forecasting future training requirements and address them accordingly.
  • Ensure that Point of Sale employees are up to date with all departmental changes
  • Keep accurate records of all training activities and ensure registers are submitted to the Learning & Development Department.
  • Order instruction /training material and ensure printing of the material is completed timeously.
  • Ensure accurate data capturing and completion of documentation is timeously completed.
  • Remain informed of weekly Cash-up variances, customer service complaints and compliments, and shrinkage to identify training requirements and report irregularities.
  • Compile training reports and provide recommendations for improvement.
  • Ensure effective verbal and written communication with all relevant stakeholders in a speedy and timeous manner.
  • Report any matters of concern to the relevant individuals.
  • Escalate any unresolved issues to senior management.
CompetenciesEssential:
  • Cashier operation knowledge and ETDP
  • Deadline, solution, and task driven
  • Able to work under pressure
  • Self-motivated
  • Excellent time keeping skills
Special conditions of employment:
  • South African
  • MIE, clear criminal and credit
  • Driver's license and/or own reliable transport
  • Be able to adapt to working hours according to business needs.
  • Extensive travel when required
Remuneration and benefits:
  • Market related salary
  • Medical aid
  • Provident fund
  • Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies