Industrial Relations Specialist

• Together with HR develop and implement employee relations policies and procedures in line with company goals and objectives and legal requirements.
• Serve as the main point of contact for all employee relations matters, including but not limited to conflict resolution, performance management, and policy interpretation.
• Collaborate with HR to provide guidance and support to managers and employees on employee relations matters.
• Conduct investigations into employee complaints and grievances, and recommend appropriate solutions.
• Prepare cases and represent the Company, where required, for disciplinary, CCMA, Bargaining Council and Labour Court matters.
• Ensure compliance with all relevant labor laws and regulations.
• Handle negotiations with labor unions and participate in collective bargaining agreements.
• Monitor employee satisfaction and identify areas for improvement.
• Develop and deliver training programs for managers and employees on employee relations topics.
• Stay updated on industry trends and best practices in employee relations and make recommendations for improvement.
• Maintain accurate records and reports related to employee relations activities.

• Bachelor's degree in Human Resources, Labor Relations, or a related field
• Minimum of 5 years of experience in a similar role, preferably in a manufacturing or construction setting
• Extensive experience in representing the Company in internal disciplinary matters and CCMA
• Experience dealing with Bargaining Councils and Unions highly advantageous
• Must be able to communicate in Xhosa (written and verbal)
• Strong knowledge of labor laws and regulations

• Excellent communication and interpersonal skills
• Proven experience in conflict resolution and problem-solving
• Ability to handle sensitive and confidential information with discretion
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

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