ICT Support Agent Internships
- Buffalo, Eastern Cape East London, Eastern Cape
- Training
- Full-time
- To execute the instructions of the Senior Systems and Database Administrator when required
- Answering and providing telephonic, technical and user support.
- Monitor, Test and Inspect ICT equipment.
- Monitor Daily email notifications and service desk requests.
- Escalate and Log Risks and Issues as they occur.
- Log all client requests on the service desk logging system.
- Matric
- IT Degree or equivalent IT diploma
- Effective communication and written skills
- Computer literacy (Microsoft Excel, Word, PowerPoint and Outlook)
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