Housekeeper / Public Area Attendant
- Bantry Bay, Cape Town
- Permanent
- Full-time
Adhere to the basics of cleaning i.e. A. B. C of cleaning a room
Attention to detail
Understand the correct use of chemicals
Responsible for chemicals, equipment and linen
Assist colleagues when you can
Adhere to hotel procedures
Maintain a high standard of personal hygiene
Maintain a professional appearance
Complete allocated rooms per shift to highest standard
Report any maintenance issues to the supervisor
Be aware of bedroom facilities
Be sensitive to guest requirements
Basic knowledge of health and safety
Not to go into departure rooms without authorizationLinen RoomFollow the company policy and procedure.
Attend work on time manage time and attendance accordingly.
Grooming neat and tidy in a professional manner, name badge, uniform.
To ensure you use the correct PPE at all times.
Responsible for the cleanliness of the entire linen room.
To manage and control the staff entering the linen room- no staff allowed in linen room area.
Responsible for counting dirty linen to be sent to the laundry company for washing. This linen must be counted and checked for defects and variances.
Responsible for receiving clean linen from the laundry company. This linen must be counted and checked for defects and variances.
All variances to be brought to Management attention as soon as it has been picked up.
Staff will be held accountable should variances occur in dirty linen sent to the laundry company.
Ensure the laundry company sends the linen in a clean, neat and well ironed condition.
Maintain the linen room standards.
Ensure guest laundry is done according to care labels and procedure.
Ensure all equipment/ chemicals and supplies are well kept and in order.
Follow DIRTY FOR CLEAN LINEN procedure
To assist and help in all areas in the housekeeping department.
You will be required to clean rooms, clean public areas and work in other areas of housekeeping.
You will be required to work shiftsStore Duties:Issues requests to staff and replenish the Floor storerooms accordingly.
Signs all storeroom keys and keeps keys safe
Prepares the daily stock and store related reports.
Prepares report on monthly amenities consumption to Executive Housekeeper.
Monitors guest room items quality expiry dates.
Monitor PAR levels for all housekeeping and laundry items to ensure proper levels.
Responsible for storage of housekeeping and laundry operational stock.
Responsible for the day-to-day check on the storage facilities for upkeep and hygiene.
Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.
Refuse acceptance of damaged, unacceptable, or incorrect items.
Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.
Maintaining and cleaning staff always lift landing
Ensure chemical storeroom is well kept, neat and tidy.
Ensure all chemicals are provided for all staff.
Ensure the chemical unit is working and in good condition.
Ensure the quantity requested and the quantity issued always matches.
Keeps storeroom neat and in good order.
Ensure all vacuums are working - report vacuums
Ensure all equipment is working and in good order.
Daily check all storerooms on lift landings and floors
Check room attendants' trolleys and report daily.
Check all fire Cabinets and trap doors on all floors.
Adheres to the rules and regulations of the hotel and its department. Assumes duties as may be assigned by management.
Act with honesty and integrity and complete all tasks given to you
Should the need arise, you would be requested to work in other areas to assist and help in the departmentRequirements:Grade 12
A formal qualification would be an advantage
At least 3 years proven experience within a similar position.
Team player.
Efficient.
Decisive.
Proactive.
Good judge of character.
Attention to detail.
Disciplined.
Professional.
Honest.
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