
Senior Catering Manager
- Hermanus, Western Cape
- Permanent
- Full-time
Location: Hermanus Western Cape
Salary: TBCWhat your days might look like:
- Steering a full kitchen and coffee shop operation — no two days are ever the same
- Supporting your team with hands-on guidance and honest leadership
- Balancing the books, stock, and schedules while still making time for a customer conversation
- Coordinating functions that make people feel seen, celebrated, and cared for
- Overseeing customer accounts and ensuring efficient, accurate billing
- Keeping things clean, safe, and always up to standard — from the laundry to the last cup of coffee
- Upholding food safety, hygiene, and quality standards
- Managing suppliers, deliveries, and budget controls with precision
- A seasoned leader with at least 5–8 years’ experience in a similar senior management role — ideally in a hospital, healthcare, or high-volume catering environment
- Strong understanding of kitchen operations, stock control, portioning, waste reduction, and menu costing
- Experience in running a coffee shop, with a focus on customer service, quality control, and daily operations
- Skilled in coordinating functions and events — from planning to execution
- Knowledgeable in special dietary requirements and how to integrate them into menu planning and service
- Proficient in Point-of-Sale systems, stock systems, and general computer literacy (MS Office, email, basic reporting)
- Experienced in HR processes, including payroll, discipline, staff supervision, and performance management
- Familiar with labour legislation and basic Industrial Relations (IR) procedures
- Excellent communicator — fluent in both English and Afrikaans
- Well-organised, solution-oriented, and calm under pressure
- Able and willing to work evenings, weekends, and public holidays
- A natural people-person who builds strong relationships with clients, staff, and suppliers
- Out-of-the-box thinker who thrives in environments where no two days are the same
- Must have a valid driver’s licence and own transport
- A formal qualification in Culinary Arts, Hospitality Management, or a related field will be a strong advantage
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