Key Accounts Manager - Western Cape and Eastern Cape
Aspen Pharmacare
- Western Cape
- Permanent
- Full-time
- Ensure all financial and non-financial objectives are achieved for Key Accounts as set by the Consumer Head in collaboration with the KAM Lead
- Plan, implement, execute and monitors sales activities to drive performance on a national and regional territories
- Be accountable and drive goals and objectives that are channel specific that include and not limited to FMCG Wholesalers, Cash & Carry, and Pharma Wholesaler
- Work closely with Finance and Debtors Team managing Operating Expenses and Debtors’ Management
- Liaise with finance and legal department in coordinating and negotiation of trading agreements and expenditure tracking and management
- Identify and develop new business opportunities in both sales channel and product portfolio
- Ensuring all strategic negotiations become operationally visible through daily interaction and communication with sales, marketing teams and management
- Prepare and manage budgets according to operational requirements and robust expenditure management
- Monthly achievement & reporting on budgets
- Methods for improving customer services are proposed, developed and continuously updated
- Ensure Aspen remains partner of choice in key product categories
- Implement improvement in services and products via execution of channel-specific tactics
- Ensuring adherence to legislations, the Self-Care Association marketing Code and Aspen’s values, policies and procedures
- Matric Certificate
- A degree/ diploma / courses in relevant commercial/ healthcare environment (Advantageous)
- Min 3-5 years Sales / Marketing / Key Accounts management experience
- Experience in setting and strategizing of account budgets, strategies and tactics incl. Forecasting
- Experience in customer negotiations i.e. Trade / Contracts etc
- Strategic Market understanding and knowledge – essential
- Substantial expertise and proven Customer Relationship Management
- MS Excel proficiency on advanced level
- Knowledge of FMCG landscape across various key account channels
- Knowledge of processes
- Policy and procedure
- Customer data analytics
- Finance knowledge
- System knowledge
- Product knowledge
- Industry knowledge
- Future trend analysis
- Strategic marketing
- Pharmaceutical Laws i.e. Pricing / Marketing
- Planning skills
- Time management
- Problem solving
- Budgeting
- Forecasting
- Analysing trends
- Service orientation
- Decision making skills
- Interpersonal skills
- Strong Customer Relationship Management
- Communication skills
- Self-Motivated
- Negotiation skills
- Leadership skills
- Initiative
- Accuracy
- Confidentiality
- Customer focused
- Interpersonal sensitivity
- Logical thinking
- Information seeking
- Enquiring mind
- Self-development orientation
- Cultural sensitivity
- Vision
- Integrity
- Planning and organizing
- Analytical
- Decision making
- Commercial astuteness
- Ability to handle pressure
- Negotiation skills
- Entrepreneurial spirit
- Persuasive
- Ability to delegate
- Flexible and strategic thinker