Job DetailsOur Client?Company Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. They operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Company.What will you do?As an SAP Finance Application Manager, you will be responsible to oversee and maintain smooth end-to-end technical support operations within the SAP S/4HANA Financial Systems platform as a service. In addition, you will play a leading role in the design of new system solutions or major enhancements relating to SAP S/4HANA Finance and Procurement related modules. You will report to the Head of SAP Centre of Expertise, a unit within the Applications Platform portfolio of Company Group Technology and collaborate with direct and indirect teams to ensure governance, adherence, seamless service delivery and top-notch client support. Your client, Finance Shared Services (FSS) in Company Life and Savings, provides a chargeable offering to over 80 entities in Company Group and is responsible for, amongst others, payment of supplier invoices, reconciliations, posting resolutions, period end closing, master data changes, cost allocation, processing of fixed assets, etc.What will make you successful in this role?
Receive, assess and allocate JIRA requests
Drive delivery of system related tasks against agreed priorities and deadlines
Ensure:
Periodic client cadences for alignment, prioritisation and escalation activities
Adequate resource levelling in response to backlog and incoming JIRA requests
Adherence to release, incident and SAP change management procedures
Audit compliance in user access and change management
Alignment with SAP CoE governance, procedures and principles and other applicable Company standards
Where applicable, ensure all SAP legislative changes are addressed
Ensure all system upgrades and maintenances activities are planned and successfully delivered
Act as a support expert to system analysts when designing system changes
Design and validate a complex architecture and ensure successful implementation
Provide recommendations and guidance on the SAP S/4HANA platform and tools
Understand the business processes for which any solution architecture is being developed
Influence Company IT Strategies ensuring collaborative alignment
Identify, assess, and solve complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
Closely follows the strategic direction set by senior management when establishing near-term goals
Interacts with senior management on matters where they may need to gain acceptance on an alternate approach
Manage interactions and delivery with third parties contributing to the overall solution
Oversee, manage and support a team of SAP Finance Systems technical experts
Qualification
Matric
Bachelor’s degree or Diploma, preferably in Computer Science, Information Systems or related
ITIL Certification or similar
Experience
At least 8 years in SAP Service delivery
At least 5 years in technical support of SAP S/4HANA Finance related applications
Involvement in 2 full life SAP S/4HANA Finance or Procurement related cycle projects
Knowledge and skills
SAP service delivery principles
Knowledge of planning deliverables i.e. timelines and resources
SAP S/4HANA on-premise FI, CO, PS, MM, SD, EAM, MDG
SAP Data Services will be advantageous
SAP Insurance Analyser will be advantageous
System change management processes preferably using JIRA or similar
Understanding:
Waterfall methodology
Agile methodologies will be advantageous
SAP ABAP and FIORI will be advantageous
Ability to interpret and interrogate written requirements specification documents
