Mandarin-Speaking Junior Client Liaison Assistant (3-Year Contract) Sandton
- Gauteng
- Permanent
- Full-time
- Respond to client inquiries via email, phone, or chat in Mandarin and English.
- Schedule meetings or calls between clients and senior team members.
- Follow up with clients to provide updates or ensure satisfaction.
- Maintain and update client records and correspondence logs.
- Prepare reports, meeting summaries, and presentations.
- Organise and file all client-related documents.
- Assist in planning and coordinating meetings, events, or client calls.
- Ensure agendas, reports, and supporting documents are prepared in advance.
- Monitor communication timelines and ensure prompt follow-ups.
- Support initiatives that nurture long-term client relationships.
- Send follow-up emails and support client engagement tasks.
- Work closely with account managers, sales, and project teams.
- Relay client feedback and concerns to relevant departments.
- Gather information on clients, markets, or competitors.
- Assist with the preparation of briefs, proposals, and onboarding materials.
- Support ad hoc tasks as needed.
- Proficient in Mandarin (spoken and written) and English; basic Afrikaans is a plus.
- 1–2 years of experience in a client-facing or administrative role.
- Strong communication and organisational skills.
- Proficient with MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Able to multitask and prioritise effectively in a fast-paced environment.