Hybrid Sales Consultant | Managed People Solutions | Johannesburg | Gauteng

• Effectively manage customer communication by recording and promptly acting upon customers' complaints, queries and requests.
• Actively building relationships with customers by identifying new growth opportunities in the liquor category (e.g., in store customer tastings).
• In accordance with the PRIMO on pre, during and post call procedures.
• Effectively execute sales levers in accordance with the quarterly KPI requirements as specified by management.
• Effectively execute order taking and processing, which is to be done on handheld technology and email.
• Effective execute cycle brief, trade marketing activities and other operational requirements from National Operations Manager and as per activations in relation to channel segmentation.
• Ensure that expired stock is managed efficiently and effectively (FIFO).
• Ensure that all sales targets are achieved.
• Ensure that all stock on hand issues within the store are dealt with effectively and efficiently.
• Effectively utilise free stock for trade marketing activity, ensure management of the stock allocation as per National Operations Manager requirements and trade marketing expectations.
• Effectively execute product changes. Ensuring the drive around new product listings as well as effective product introduction, product change to be carried out as per Management requirements.
• Effectively execute trade visits, which are to be done as per Business requirements.
• Calling customers in accordance with the agreed call cycle and meeting the expected hit rate of 90%.
• Assisting new customers in opening new accounts as per client requirements.
• Ensuring the availability of brands as per business requirements.
• Ensuring the implementation of RSPs for relevant brands.
• Collect and manage customer information pertaining to contact details and accurate segmentation.
• Collect information and report / feedback as per operational or National Operations Manager requirements.
• Submit required reports and documents to respective department.
• Manage and take care of company issued assets including car, laptop and handheld devices as per SOP.
• Manage travel time, petrol usage and other allowances within the company standard.
• Ensure continuous development and up-to-date industry knowledge and competence.
• Make yourself aware of the dress code and expect code of conduct.
• Assist with the renewal of APSO yearly membership and/or any additional professional staffing certification to continuously promote professional standards.
• Adhere to all MPS-related policies and procedures and ensure best practice approaches in role.
• Facilitate open and effective communication and promote cross-functional and cross-company collaboration thereby contributing towards a diverse and productive work environment.
• Address and resolve conflicts within the team to maintain a healthy work environment.

• Diploma or Degree in Sales, Marketing, Hospitality Management or Food and Beverage management (NQF level 6).
• 2 - 5 years sales and merchandising experience in a related FMCG environment.
• Valid driver's license.

Managed People Solutions