Technical Administrator

Nashua

Cape Town, Western Cape
Permanent
Full-time

1 month ago

Job Title: Technical Administrator
Reporting line: General Manager – Warehouse
Location/Franchise: Marconi Beam, Cape TownJOB PURPOSECoordinate and provide administrative support to the technical, sales and administration teams, on technical information & specifications to Voice, Data & Smart & Security SolutionsRequirementsExperience and Qualifications Required:

Grade 12
Minimum 3 years administrative experience
Knowledge of Microsoft office

Duties & Responsibilities

Loading of deals on Albatross & Porta
Loading of contracts on ATHENA
Submit porting requests to ECN & coordinate with service departments for installation.
Telkom Liaison
Monthly billing of Voice & data
Send applications for new connections to suppliers.
Ensure that all backup documentation required for applications is received.
Follow-up on all requests to ensure we remain within our timelines for installation.
Send warranty & repair stock to suppliers.
Follow-up on repairs & ensure clients are accordingly invoiced.
Maintenance & installation stock allocation
Liaise with the warehouse & contracts department with regards to dem accounts
Assist the service department with customer relocations.
Assist with service-related ad-hoc duties.
Provide installation updates to the Sales and contracts department.

Skills and Attributes

Excellent time management skills to efficiently juggle tasks & stay on schedule.
Professional written & verbal communication to understand customer challenges/issues.
Strong analytical and problem-solving skills
Strong interpersonal and customer-service skills
Attention to detail to pick-up on issues and complete accurate reports.
Planning and organizing skills

Working Conditions

Working hours are 08h00 to 16h30, Monday to Friday

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.If you are interested in this vacancy, please submit your CV to by no later than 31 October 2023.Should you not hear from us 2 weeks after the closure date, please take it that your application has not been successful.

Nashua

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