Safari Camp Manager | Kruger Park | Luxury Lodge Group
Recruit for Africa
- South Africa
- Permanent
- Full-time
- Prepare welcome and departure notes for guests
- Check guests in during the day and manage dietaries, children, or any other special requests
- Implement and follow the BOPs
- Host guests during the day – meet them back from drive and assist with any request they have
- Ensure that all products that come into contact with the guest are consistently of the correct standard
- Check set ups for breakfast, lunch and dinner
- Room check's for new arrivals
- Implement and run with guest delight, ensuring every guest experiences a guest delight during their stay
- Make sure the main area is always tidy and styled to the BOPs
- Host guests at meal times and check smooth running of service from the kitchen and waiters
- Work closely with waiters and HODs to maintain a high service standard
- Assist in any other departments as and when required
- Host children's activities at the lodge
- Provide superior service and quality to guests
- Must enjoy working with children and be creative when planning fun children's activities
- You may be asked to assist in other areas of the lodge from time to time
- Communication skills – with guests and fellow staff members
- Standard of your work must exceed the standard of the lodge
- Good organisational ability
- Lateral thinking ability
- Initiative
- Professional, courteous, hospitable to guests
- Must be able to cope under pressure to meet guests needs
- Must be able to lead people and correct things when needed
- Honest, have good integrity, proactive and driven person who has career ambitions
- Hospitality
- Environment
- The surrounding communities
- The country
- Valid unendorsed SA driver's license essential.
- Experience in the service industry especially in dealing with guests and staff
- Previous camp manger/ safari host experience an advantage
- Previous experience in working with kids an advantage